Terms of Service for Tandem Verify

Introduction

These Terms of Service ("Terms") govern your use of our identity validation service ("Service"). By using our Service, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Service.

Description of Service

Tandem Verify provides a platform for colleges and universities to validate student identities via SMS codes sent to their cell phones or email addresses. This service is intended to enhance the security and integrity of user authentication processes.

Eligibility

To use our Service, you must be associated with a participating educational institution and agree to these Terms on behalf of yourself and your institution. You represent that you have the authority to bind your institution to these Terms.

Use of Service

User Accounts

  • Authentication: User authentication is managed through Security Assertion Markup Language (SAML) connections configured by your institution.
  • Validation: We use third-party services to send SMS and email validation codes. You agree to provide accurate contact information to facilitate this process.

Prohibited Uses

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any local, state, national, or international law.
  • Impersonate any person or entity or misrepresent your affiliation with a person or entity.
  • Interfere with or disrupt the Service or servers or networks connected to the Service.

Data Privacy

Our Privacy Policy governs the collection, use, and disclosure of your information. By using our Service, you consent to our Privacy Policy.

Third-Party Services

We use third-party service providers to send SMS messages and emails. These providers are subject to change, and we will notify you of any significant changes to our third-party partnerships. You agree to comply with any additional terms and conditions of these third-party services.

Intellectual Property

Ownership

All content, features, and functionality of the Service, including but not limited to text, graphics, logos, and software, are the exclusive property of Tandem Verify and are protected by intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Service for its intended purpose. You agree not to reproduce, distribute, modify, or create derivative works of any part of the Service without our prior written consent.

Disclaimer of Warranties

The Service is provided "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted or error-free.

Limitation of Liability

To the maximum extent permitted by law, Tandem Verify shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use the Service.
  • Any unauthorized access to or use of our servers and/or any personal information stored therein.
  • Any interruption or cessation of transmission to or from the Service.
  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Service by any third party.

Indemnification

You agree to indemnify and hold harmless Tandem Verify, its officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Service, or your violation of these Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Tandem Verify is based, without regard to its conflict of law principles.

Changes to Terms

We may revise these Terms from time to time. The most current version will always be posted on our website. By continuing to access or use the Service after revisions become effective, you agree to be bound by the revised Terms.

Contact Us

If you have any questions about these Terms, please contact us at: [email protected]

These Terms were last updated on 6 August 2024